Rocksmith Designs, LLC, (DBA “CreteLAB”) offers a non-transferable limited warranty to the original purchaser (“Purchaser”) of all Concrete Products. Our concrete products are made of natural materials and are handcrafted, hand-finished and often vary in color, texture and porosity which can result in slight differences from the concrete sample selected. Concrete samples are to be used only to provide a general representation of the material which ages and patinas naturally over time.
TERMS AND LENGTH OF COVERAGE
CreteLAB warrants to the Purchaser of its products that for the warranty period as defined below, that such products will remain free from defects in materials and workmanship under normal use and service.
Residential - Two-year warranty period from the date of purchase on concrete
components and CreteLAB-produced accessories.
b. Commercial – Two-year warranty period from the date of purchase on concrete
components and CreteLAB-produced accessories.
Purchaser must make any warranty claims in writing within thirty (30) days of the materialization of a problem. CreteLAB’s sole obligation under the foregoing warranty is, at CreteLAB’s sole discretion, to repair, replace, or correct any such defect that was present at time of delivery, or to remove the product and to refund the purchase price to the purchaser. Any repairs under this warranty must be conducted by an authorized representative of CreteLAB.
LIMITATIONS AND EXCLUSIONS
Excluded from this warranty are normal wear and tear, including but not limited to changes in color, texture or finish. Also excluded are any problems due to accidents, misuse, misapplication, improper installation, storage damage, negligence, vandalism or modification to
the product or related components. Concrete, like other natural products, is a product that is not “stain proof.” With proper care
stains are completely avoidable, however purchaser acknowledges that the concrete product can and most likely will develop stains if it is not properly taken care of. This warranty is subject to proper handling, installation, use, and maintenance of the concrete product. Non-structural hairline cracks may occur in concrete products and shall not be considered a manufacturing defect and therefore are not covered under this warranty. THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
THIRD-PARTY COMPONENTS
CreteLAB is not responsible for warranty coverage, service, replacement or repair of components sourced from third-party manufacturers, including Warming Trends. Any claims related to these components should be directed to the original manufacturer of said component. Warming Trends requires all components to be covered when not in use, otherwise the warranty is considered null and void.
LIMITATIONS OF LIABILITY
To the extent permitted by law, Rocksmith Designs LLC, (DBA “CreteLAB) shall not be liable for any incidental, indirect, special, or consequential damages, including but not limited to the loss of profits or revenue, resulting from any breach of express or implied warranty or condition or under any legal theory. This limited manufacturer’s warranty shall be governed and construed in accordance with the laws of Arizona.